Ha Noi Hibiscus Hotel
Hotline: +84 9887 34526
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Hotline: +84 9887 34526

Hotel Policies

Term & Conditions:
► This offer is subject to availability and prior reservations

Arrival and Departure Policy:
Check-In – 13:00 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
Check-Out - 1200 Hours
Later check outs are available on request and subject to availability.

Guarantee Policy:
All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All Major credit cards are accepted.
Vouchers/advance payment must be received (for full payment) 30 days prior to the arrival date. For reservations made within 30 days of arrival, vouchers/advance payments (for full payment) must be sent within the next two working days of processing the reservation.

- If cancel or modify up to 3 days before date of arrival, no fee will be charged.
- If cancel or modify later, 100% of the first night will be charged.
- In case of no-show, the total price of the reservation will be charged.

Children and Extra beds:
- One child under 6 years stays free of charge when using existing beds.
- One child under 2 years stays free of charge in a child's cot/crib.
- All older children or adults are charged USD 07 per person per night for extra beds.
- The maximum number of extra beds/children's cots permitted in a room is 11.